Faq

Gift Delivery Canada comes up with an all-new experience in the gifting industry and carries out the services of delivering the best gifts to you as well as your loved ones throughout 44 major cities of Canada. All the products that we offer for delivery are sourced locally to get you the best one available by way of operations as well as partnerships with the leading vendors. We make sure to deliver a variety of gifts throughout the major cities of Canada, thereby keeping our customers satisfied in terms of our services.

All the shipping options available with us include same-day shipping, two-day shipping, and next day shipping. The shipping rates and charges entirely depend upon the method of transportation.

The standard delivery hours that we work in are 9 am-12 am. We extend our services until midnight.

Yes, we do offer fixed time delivery to all our clients and customers. However, this unique delivery is restricted to the cakes only. A customer can avail of a fixed time option during the time of checkout.

The shipping options that are available on to the page of product details hold precedence. Thus, the delivery date you preferred shall only be in consideration if it is in tandem with the delivery options available with that particular product.

Each product and region that we consider for delivery has a different cutoff. Thus, if a product has been ordered within the cut off timings, we would make sure to honor the delivery.

All the deliveries shall be attempted only for once. For the courier products, the courier company shall take a decision to either leave the product with the neighboring house or leave a notice of the re-delivery of the product. However, in the below-listed cases, the order shall be considered as executed and no reattempt of delivery or refund shall be possible: a. Wrong delivery address b. Incorrect contact details or unreachable and unanswered call c. Non-availability of the recipient or refusal to accept the delivery d. Locked premises.

Once your order has been shipped, you will receive an email along with the tracking number. You can also track the orders by writing an email to us at support@giftdeliverycanada.com. You can even reach us at an overall call or What's App at +12268289097.

An order is marked as undelivered when no person is available to sign for the package so delivered. It is also undelivered when the address information is incorrect. All the undelivered packages shall be returned to our fulfillment center after attempts made by the courier company are complete. On account of any concerns about the marking of your shipment as ‘undelivered’ feel free to reach out to us at +12268289097.

Yes, we carry out the shipping of different kinds of wine products throughout the regions of Canada. You can check for all the cities where we carry out the delivery of wine products.

Yes, as long as the address rests within our shipping area, you can carry out this action of sending wine to someone else as a gift. On the review or billing page during checkout, you can include a personalized note as well. However, you must always keep in mind that the receiver of the wine must be available during the time and date of delivery and he/she must be 21+ years in terms of age.

A number of our wines are labeled with a particular vintage (year of production). Occasionally, a specific vintage might have sold out, and the same shall no longer be available. In all those rare cases, our staff shall select a similar vintage of equal or more value to complete your order.

Despite the issuance of a refund, the banks and financial institutions could take up the time of 3-5 business days to process the charges back into your account. This is standard processing that is taken by all the banks and financial institutions.

If a product that you are seeking on our website is not available, feel free to contact our Customer Care by writing us an email at support@giftdeliverycanada.com. You can also give us a call or WhatsApp at +12268289097.

Yes, we carry out the same day as well as next day delivery for all the products. Our shipping charges for same-day delivery extend up to $34.99, for next day delivery extends up to $29.99. The shipping charges for standard delivery extend up to $24.99 respectively.

No, we do not carry out shipping to the box offices.

Our major goal is to make all our customers happy with their orders. We do not accept returns at this point. However, on account of any concern about the product that you have received, feel free to contact our Customer Care by way of writing us an email at (mention email). You can also give us a call at (phone number). We shall be more than happy to address all your concerns and shall guide you through the next steps.

We carry out the sourcing of our products from the internal partners as well as service providers at the best quality assurance directly as well as some top internet brands to get the best price which satisfies the needs of all our valuable customers.